Manpower in Hospitality Industry

The best supplier for your manpower need in Hospitality.

Manpower in Hospitality Industry

The best supplier for your manpower need in Hospitality.

Manpower in Hospitality Industry

The best supplier for your manpower need in Hospitality.

Manpower in Hospitality Industry

The best supplier for your manpower need in Hospitality.

Manpower in Hospitality Industry

The best supplier for your manpower need in Hospitality.

Showing posts with label hotel brand. Show all posts
Showing posts with label hotel brand. Show all posts

Saturday, February 28, 2015

Bleisure travel - new niche market for hotelier

Bleisure travel is a trip mixing business with leisure that purposes in improving job satisfaction and loyalty.

For example, a business trip that may include family or a significant other, which then leads to a short vacation and extended hotel stay.

According to a 2014 Google Travel Study, 57% of US business travelers plan to extend their trips for leisure. With this growing trend in the hospitality industry, it is important for hoteliers to start developing a better understanding of this market in order to effectively accommodate bleisure travelers during their stay.

The latest survey from BridgeStreet Global Hospitality polled 640 international travelers and found that most bleisure travelers tack on an average of two vacation days to their business trips.
More than half of respondents also said they’ve brought family members or their other half with them on such trips and most (78 percent) agreed that adding vacation days adds value to their work assignments.

The most popular bleisure activities are sightseeing, dining, arts and culture.


The survey also found that an overwhelming majority of younger travelers (aged 35 to 44) are more likely to take advantage of a business trip to soak in the sights: 94 percent of travelers in this age group said they’re likely or more than likely to take a bleisure trip in the next five years.
That compares to the worldwide average of 60 percent.

Meanwhile, a similar survey of 2,020 American travelers released earlier this month found that about half (49 percent) of American adults used their business trips to discover a new destination.
The Hotwire.com survey also found that younger travelers -- defined as 18-34 -- were more likely to mix business with pleasure compared to their older counterparts (aged 35 to 44) at 56 percent and 37 percent respectively.

The bleisure travel experience is one that involves multiple influences from business, leisure, travel companions and personal goals, which makes this segment of travelers often difficult to understand.


By taking the time to understand the desires and behaviors of the growing bleisure segment which includes their desire for all-inclusive hotel accommodations, being aware of the need to be constantly connected and their attraction towards hotel packages; hoteliers gain a huge advantage to the future of travel in hospitality.
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Saturday, February 7, 2015

How to increase hotel brand trust?

How do you inspire travelers to think about you before they travel?
Below I want to show you some tips to get more attention of travelers and try to build customer loyalty.

No1. Display reviews
Display reviews on your site. Reading reviews is now part of the booking process, so having reviews on your site enables travelers to make purchase decisions.


No2. Social Media. 
Engaging on social media is more critical for hotels now than ever before. It’s where you can identify and engage with your brand advocates (your best customers), and leverage user generated content to build a relationship with their social networks.

No3. TripAdvisor
Update your TripAdvisor and Social Media pages frequently with fresh images. TripAdvisor recently released a study that links photos to increased direct bookings.

No4. Pinterest
Try Pinterest! If you have the resources, Pinterest is a great place to find highly engaged customers who are very likely to be inspired.

No5. Collect data
Once you have your guest’s email, the possibilities for inspirational messaging open up quite a bit. If you’re able to learn more about your guests, like their job titles, interests, marital statuses, and more, you can deliver much more targeted marketing messaging, which has shown to be much more effective than traditional marketing. If you can develop a relationship with these customers, they may become repeat customers and brand advocates.

The trouble is, collecting your guests’ personal information is a tricky thing. 65% of US consumers worry about how marketers use their personal data, according to  SDL’s Data and Privacy Study. But, the same study also found that 80% of US respondents are more likely to provide personal information to a trusted brand.

As hotel marketers, you understand the importance of using guest insights to offer more targeted promotions and discounts to your guests. But guests also want to protect their data. Here are some things to consider when collecting guest data:

Communicate clearly to your guests what they will receive in exchange for their data.
Deliver the right offers and discounts for your audience, based on that data. If it doesn’t seem relevant, it won’t fly with your guests.
Offer a compelling reason for guests to share data. Perhaps they’ll get a coupon for the restaurant for sharing their email addresses or connecting on Facebook.
Reassure your guests that you won’t ever share or sell their information.
By using customer data judiciously and protecting the privacy of your guests, your brand will create loyalty.

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>>> Updating hospitality manpower news at Hospitality Manpower Blog
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http://vnmanpower.com