Some interview questions for receptionist position (Part 1)

Below are some questions help you to prepare for receptionist position interview better:

1. Why do you want to become a receptionist?

I always wanted to work as a receptionist. This was my childhood dream. I really like the hotel environment and I enjoy talking to different people. This makes me happy in my daily life and that is why I prefer to work as a receptionist.

I believe I can do a really good job as a receptionist. Other people enjoy talking to me, I have good understanding for the needs of the others and on the top of that, I speak two foreign languages. I believe I can deliver a great added value to both employers and clients as a receptionist

2. Why do you want to work as a receptionist here?

Your hotel has great guest reviews on all major travelers’ websites. It has a wonderful location and I believe it is one of the best places to stay when you want to enjoy your trip in the city. I would be very proud to work here as a receptionist.

I really like the variety of activities you offer to guests. Swimming for children, thematic evenings for elderly couples and romantic dinners for everyone. What more, the rooms are really nice and spacious and I like all the staff I’ve met here so far. I would be very happy to work here and recommend this place to everyone.

3. This job is repetitive. What would motivate you to do it well everyday?

To be honest, I prefer routine to creativity. Once I learn to do my stuff, I do the job well and have good feeling from doing it. Jobs where you have to learn new things every day are not really a good choice for me. Once I learn to do my tasks, I enjoy doing it and can do it on a high level day after day, without any serious drop in motivation.

Good relationships on the workplace motivate me. If I enjoy time spent with my colleagues, if I feel like a member of a hard-working team, it makes me happy and motivated to work hard all the time. It does not matter if the job is repetitive.

From my point of view, this job is not repetitive. I know that receptionists do the same things again and again, every single day. But there are problems you need to solve and new guests you talk to every day. Many different things happen on a daily basis. From my point of view, this job is fun to do, not a repetitive one. Some tasks may be repeated every day, but it doesn’t make the time in work boring.

4. Can you work with MS Office? What other programs can you use?

I have been working actively with MS Word and Ms Excel for eight years, at school and at work. I can do pretty much everything in Word and can create good charts and presentations in Excel and PowerPoint. On the top of that, I am an experienced user of various scheduling and booking programs, such as Booking Pro and Best Scheduler. I am sure I will quickly learn to work with all the programs you use here.

Besides, you can see some others such as: How fast you can type-write; What your methodology of work is; If you really can work with MS Office and use its functionality; If you are stressed, or oppositely calm and focused, while completing the tasks.

We will see more interview questions for receptionist position in part 2.
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