Some interview question for receptionist position (Part 2)

Today, we will see more interview questions for receptionist position in hotel: 5.    On a scale from one to ten, How Would You Rate an Importance of a Receptionist in a Hotel, if we talk about overall impression of a guest? I would say 10. Receptionist is the first, and the last, person guests talk to. If she makes a good first impression, it will be easier for the other staff members to carry on it. On the other hand, if she...

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Some interview questions for receptionist position (Part 1)

Below are some questions help you to prepare for receptionist position interview better: 1. Why do you want to become a receptionist? I always wanted to work as a receptionist. This was my childhood dream. I really like the hotel environment and I enjoy talking to different people. This makes me happy in my daily life and that is why I prefer to work as a receptionist. I believe I can do a really good job as a receptionist. Other people...

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Flexible working hour in hospitality industry, should or not?

The hospitality industry is known for being fast-paced, and staff turnover in this industry is high. Involves long and unsociable hours in hospitality industry can make it difficult for employees to juggle work with other commitments, particularly family. Employee stress and burnout can lead to staff members leaving, or becoming demotivated.Employees can benefit in a number of different ways. All they need is a suitable environment...

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How to keep hotel staffs in safe?

In fact, the staffs can not control all guests in the hotel and sometimes, they do not have enough skills and experience to keep their own safe.  It's important  for managers to provide solutions to maintain hotel security and their employees in safe. There are many ways to protect hotel securities, but below are 3 most important things that managers should consider at first. No 1. Training is at the top of the list. “All hotel people...

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How to help bartenders in a great performance?

Not like other manpower in hospitality industry, bartenders especially get a great contribution in successful bar. Not only they meet client's tasting need, but also they create the customer's want. Sometimes they are affected by outside and unworthy elements, so they miss their mission. How do you do to keep they in a stability feeling? How to help bartenders in a great performance? Michael Neff is one of the founder of Ward III in Tribeca...

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How to hire the right receptionist?

Selecting the receptionist is probably one of the most crucial because they create the first impression to the clients. So it is important to choose the right receptionist for your company’s image. Then this might be just the image you are looking for: business ambassadors (business’s image); personality counts (help customer). By hiring the right receptionist, you are on your way to having a successful, smooth running company. How to hire the...

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