Flexible working hour in hospitality industry, should or not?

The hospitality industry is known for being fast-paced, and staff turnover in this industry is high. Involves long and unsociable hours in hospitality industry can make it difficult for employees to juggle work with other commitments, particularly family. Employee stress and burnout can lead to staff members leaving, or becoming demotivated.Employees can benefit in a number of different ways. All they need is a suitable environment...

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Bleisure travel - new niche market for hotelier

Bleisure travel is a trip mixing business with leisure that purposes in improving job satisfaction and loyalty. For example, a business trip that may include family or a significant other, which then leads to a short vacation and extended hotel stay. According to a 2014 Google Travel Study, 57% of US business travelers plan to extend their trips for leisure. With this growing trend in the hospitality industry, it is important for hoteliers to...

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Cleaning Tips You Haven't Heard Before

No.1. The best way to dust blinds: Close them, then wipe up and down with an old dryer sheet. It'll create an antistatic barrier that helps prevent dust from building up again. No.2. To eliminate that ring in your toilet, drop in a bubbling denture tablet, and leave it for at least 30 minutes or overnight. The stain will come off with just a few swishes of the brush. No.3. The Mr. Clean Magic Eraser is your friend. It will cut your cleaning...

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How is emotional intelligence (EI) important in workplace?

What is Emotional Intelligence? Emotional intelligence (EI) is the ability to perceive, control, and evaluate emotions. Emotional intelligence can absolutely be learned and strengthened in daily habit. How is emotional intelligence important in workplace? If a business (organization) wants to lift itself from averagely successful to excellent, there is only one area they needs to address : emotional intelligence. Emotional intelligence...

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How to become a good listener? (Part 2)

Last some days, I said about some tips to become a good listener? Now we will come to other tips to improve your listen skill. See more: How to become a good listener? (Part 1) 5. Wait and Watch for Non-Verbal Communication Gestures, facial expressions, and eye-movements are all important. In fact, we don’t just listen with our ears but also with our eyes so to become a good listener, you should watch and pick up the additional information being...

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How to become a good listener? (Part 1)

It's difficult to become an effective speaker but to become good listener is not easy. A good listener will listen not only to what is being said, but also to what is left unsaid or only partially said. Effective listening involves observing body language and noticing inconsistencies between verbal and non-verbal messages. For example, if someone tells you that they are happy with their life but through gritted teeth or with tears filling their...

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How to use humor on the job? (Part 2)

Last days, we knew some tips to use humor on job. Now we will learn more techniques to get success at work. 6. Observe the rule of threes Have you ever noticed how many jokes involve a minister, a priest, and a rabbi? Or a member of ethnic groups 1, 2, and 3? An old saying tells us that "A cord of three strands is not easily broken." Triangular structures are among the strongest ones possible. The number three represents symmetry and completeness....

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