Some interview question for receptionist position (Part 2)

Today, we will see more interview questions for receptionist position in hotel: 5.    On a scale from one to ten, How Would You Rate an Importance of a Receptionist in a Hotel, if we talk about overall impression of a guest? I would say 10. Receptionist is the first, and the last, person guests talk to. If she makes a good first impression, it will be easier for the other staff members to carry on it. On the other hand, if she...

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Some interview questions for receptionist position (Part 1)

Below are some questions help you to prepare for receptionist position interview better: 1. Why do you want to become a receptionist? I always wanted to work as a receptionist. This was my childhood dream. I really like the hotel environment and I enjoy talking to different people. This makes me happy in my daily life and that is why I prefer to work as a receptionist. I believe I can do a really good job as a receptionist. Other people...

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Build employee loyalty or build customer loyalty?

The business world there is always a lot of talk about the importance of customer loyalty. But employee loyalty is every bit as important. Many people overlook the importance of employee, but to do so can be detrimental to your business. If you have not considered the issue before, there is no better time than now. There are many reasons why having loyal employees is a must in your business. They are the backbone of the company, and the ones...

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How to provide customer services outshines competiors

Some days ago, we talked about how to build customer loyalty. In the last step, we all understand how importance customer services is. See more How to build employee loyalty Excellent customer service that makes your customer feel special, Service that makes him or her want to come back and do more business with your company and recommend your business to his or her friends. So how can you provide an excellent customer service that will dazzle...

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How to keep hotel staffs in safe?

In fact, the staffs can not control all guests in the hotel and sometimes, they do not have enough skills and experience to keep their own safe.  It's important  for managers to provide solutions to maintain hotel security and their employees in safe. There are many ways to protect hotel securities, but below are 3 most important things that managers should consider at first. No 1. Training is at the top of the list. “All hotel people...

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How Do I Become a Hospitality Recruiter?

To become a hospitality recruiter, a prospective employee needs a mix of on-the-job experience and training in both the hospitality and recruitment industries. Primarily, a candidate needs several years of experience in the hospitality industry. Having this experience builds contacts and knowledge that the candidate can use to become a hospitality recruiter. While many recruitment firms to not require a college degree, having a formal...

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Hospitality Manpower Blog Introduction

Hospitality Manpower Blog is a member of Vietnam Manpower Services & Trading Jsc. specializing in manpower services supply. With over 10-year experienced in workforce provide from Vietnam, and supply thousands of Vietnamese workers to clients all over the world, Vietnam Manpower Services & Trading Jsc. have been one of the leading headhunters in Vietnam. Hospitality Manpower Blog was established in order to provide the updated information,...

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